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Hacked or compromised account
Secure an account you think someone else accessed, and review recovery steps
View help details ↗ACCOUNT ACCESS · SECURITY · SETTINGS
Find guidance for your Facebook account issue
Explore common solutions for login trouble, hacked accounts, password recovery, account restrictions, verification, privacy, profiles, Pages and Marketplace.
What do you need help with?
Search for your problem to open a dedicated page with matching options, step-by-step guidance and customer assistance.
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Can't log in or forgot password
Find your account and review available password reset and recovery options
View help details ↗⛔
Disabled, locked or restricted account
Understand account notices and look for appeal options available to you
View help details ↗📲
Verification code or two-factor login
Get guidance for missing codes, login approvals and two-factor authentication
View help details ↗✉️
Email or phone number changed
Find guidance if you lost access to the email or phone number on your account
View help details ↗👤
Fake profile or impersonation
Learn how to report a profile pretending to be you or another person
View help details ↗🛡️
Privacy and security settings
Review privacy controls, login alerts and ways to protect your information
View help details ↗📄
Facebook Page access
Find guidance about Page access, roles, admins and managing a Page
View help details ↗🛍️
Marketplace issues
Look for help with listings, buying, selling or Marketplace access
View help details ↗🖼️
Missing posts, photos or videos
Find help for content you can't see, posts that disappeared or content notices
View help details ↗🪪
Name, birthday or profile changes
Find instructions for profile details and personal information settings
View help details ↗🔔
Notifications not working
Review notification settings and common reasons alerts may not appear
View help details ↗🤝
Friend requests and connections
Find guidance for friend requests, connection limits and account settings
View help details ↗👥
Duplicate profiles or account deletion
Review options for deactivation, deletion and managing profiles
View help details ↗💳
Payments, ads or business tools
Find relevant help resources for billing, ads and business account tools
View help details ↗⚙️
App errors or settings problems
Look for troubleshooting help with settings, loading issues and app behavior
View help details ↗No exact match. Try another search term or browse all help topics.
Need help finding the right topic?
Get help finding the right account topic, understanding common issues, and choosing the next troubleshooting steps. Call 507-722-0465 for customer assistance.
Start safely
A simple way to work through account problems.
1
Choose your issue
Search above or select the topic that best matches your situation.
2
Use official resources
Follow instructions on Facebook's own website or app for your account.
3
Protect your details
Never disclose passwords, one-time login codes, recovery codes or payment PINs.